Job Description

Position Purpose: This person is responsible for creating positive guest interactions while serving them in a friendly and efficientmanner to create an exceptional dining experience.

Key R e s ponsibilities/Accountabilities:

• Greet all guests and explain our menus and
• Take beverage and food orders in a prompt and professional
• Serve beverages and food to
• Clear and clean tables in a prompt and efficient manner
• Perform side-work, and any other service opening or service closing duties as
• Ensure that wait staff stations are clean and maintained throughout the
• Alert Management of any service, guest and/or safety issues
• Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Receive and process guest’s payments when closing the
• Assist with other service-related duties assigned by
• Follow service opening and service closing procedures before and after the service.
• Always maintain professional demeanor with all
• Assist staff with any aspect of service steps to satisfy the guests such as: food
• Be accessible to all staff and guests to answer any service and beverage related
• Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages.
• Collect contact tracing from table and return to
• Prompt guests to wear mask if they stand up from the tables to walk around or use
• Maintain expertise on food menu, wine menu, cocktail Attend continued education classes when provided.
• Be an expert on our brand and

Minimal Essential Requirements:

• Ability to communicate and understand direction in English to ensure safety in the Ability to understand, respond, and engage with co-workers, managers, and guests in English.
• Ability to multitask and work in a fast-paced
• Flexible schedule
• Detail oriented.
• The ability to work as part of a team, and personal
• Very basic food handling, preparation, and cleaning skills are
• Time management and ability to work under pressure to manage high volume of
• Discipline to follow set
• Ability to lift up to

ADA: Palladino's Steak & Seafood will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Job Tags

Similar Jobs