ServiceNow Architect and Developer Job at Akaasa Technologies, Washington DC

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  • Akaasa Technologies
  • Washington DC

Job Description

ServiceNow Architect and Developer

KPMG is seeking a highly skilled and customer-oriented ServiceNow Architect to support our growing portfolio of U.S. Government clients. This role is ideal for a technical leader who thrives in dynamic environments and enjoys working directly with stakeholders to design and deliver scalable ServiceNow solutions.

Key Responsibilities

  • Lead the architecture, design, and implementation of ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, and custom applications . Not married to one module.
  • Collaborate with federal clients to gather requirements, define solution strategies, and ensure alignment with mission objectives.
  • Translate business needs into technical specifications and ServiceNow configurations.
  • Provide technical leadership and mentorship to development teams.
  • Conduct platform health checks, performance tuning, and upgrade planning.
  • Ensure compliance with federal security standards and governance frameworks.
  • Act as a trusted advisor to clients, presenting technical solutions and roadmaps.

Required Qualifications

  • 7+ years of experience in ServiceNow architecture and development.
  • Proven experience supporting federal government clients or working in regulated environments.
  • Strong understanding of ServiceNow platform capabilities, including Flow Designer, IntegrationHub, and App Engine.
  • Experience with scripting (JavaScript, Glide APIs), REST/SOAP integrations, and CMDB design.
  • Excellent communication and client engagement skills.

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