Job Description

TRANSPORTATION TECHNICIAN 3 (TMC Tech III)

Transportation Technician 3 also called TMC Tech III - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways and to ensure the safe and efficient movement of traffic. They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices.

The initial contract will be for 30-120 days but is subject to extension upon good performance.

This requisition is for a resource to work the weekend shift:

• Saturday from 7:00 AM to 8:30 PM
• Sunday from 7:00 AM to 8:30 PM
• Monday from 11:00 AM to 9:30 PM

Duties of the position:

• To perform functions with minimal supervision and to follow established procedures.
• To identify the more complex issues and defer those to a supervisor.
• To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
• To monitor roadways via traffic surveillance cameras and detection systems.
• To monitor all traffic devices and computer equipment associated with the system.
• To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
• To become familiar with the roadways and to understand the purpose and location of traffic devices.
• To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
• To perform other duties as assigned.

Qualifications and Experience:

• Customer Service experience (highly preferred)
• Experience contributing within a team environment
• Solid communication skills
• Basic computer knowledge
• Operational knowledge of MS Office and MS Outlook
• Dispatch or call center experience (highly preferred)

Location Requirements

Candidate must be local.

Candidate must be within 30 miles

Additional Location Details (City, State) :

Knoxville, TN

Candidate Location (city,state)

Knox and surrounding counties preferred

Onboarding Requirements to Complete Upon Acceptance

Minimum Verification Requirements

Please complete the following verification with Accurate/InfoCubic upon candidate's selection.

TN Combined Counties & Statewide Search

• Address History Locator
• National Criminal Record Search
• Sex Offender Registry
• Criminal County & Statewide Search - 7 year search, based on residential address history
• Criminal Federal Search - 7 year search, based on residential address history
• Global Watch
• AKAs - Search current name and all additional names

Please review the comments section of this requisition for any additional background check requirements.

Onboarding Documents and Information:

Please follow this link and fill out the relevant documents:

Break Out Invoice By

Breakout Invoice By PO

Qualification Required
Skills	Others	Correspondence - Email	Proficient (4-6 Years)	Yes
Skills	Others	Customer Service	Advanced (7-9 Years)	Yes
Skills	Others	Customer Service Skills	Advanced (7-9 Years)	Yes
Skills	Others	Data Entry	Proficient (4-6 Years)	Yes
Skills	Others	Emailing	Proficient (4-6 Years)	Yes
Software	Others	Microsoft Word	Proficient (4-6 Years)	Yes
Skills	Others	Technical Skills	Proficient (4-6 Years)	Yes
Skills	Others	Typing	Proficient (4-6 Years)	Yes
Skills	Others	Verbal Communication	Advanced (7-9 Years)	Yes

Job Tags

Contract work, Local area, Shift work, Sunday, Saturday,

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