Job Description

ORGANIZATION OVERVIEW:  

Face to Face Health and Counseling is a non-profit organization dedicated to advancing economic and health equity for youth ages 11–24. We do this work through a comprehensive approach that includes housing, mental health, medical, youth justice, education & employment, and community services. We take a strengths-based and trauma-informed approach to our work and center the needs of young people impacted by racism and other forms of oppression and marginalization. Founded in 1972, Face to Face serves more than 3,000 youth annually.

JOB SUMMARY:

The Employment & Education Navigator role is responsible for establishing trusting youth-adult relationships and providing individualized coaching and support for youth (ages 14-24) who participant in Face to Face programs. The Employment & Education Navigator will provide youth with guidance, access to resources, advocacy and information to pursue their education and employment goals. They will also assist with job readiness skills like resume writing, job searching, interviewing, etc. This position will also support a specific cohort of youth participating in paid internships through Face to Face.

 This position is 37.5 hours a week.

RESPONSIBILITIES:

• Work one-on-one to build positive, supportive relationships with youth participants
• Plan and facilitate employment and professional skills trainings and workshops for youth, both in a group settings and through one-on-one coaching
• Maintain a list of youth-friendly employers, training opportunities, current job opportunities to provide to youth seeking employment
• Build relationships with local employers, Ramsey County Workforce, and other local organizations in order to facilitate referrals and opportunities for youth
• Work with youth to determine long-term employment goals and assist them in determining next steps toward accomplishing those goals
• Assist youth in identifying and overcoming barriers to reaching their employment and education goals
• Serve as job coach and employment liaison for youth participating in Face to Face’s paid internship program
• Monitor youth participant progress and provide services to assist participants in meeting their goals
• Assist in connecting youth with mentors and job shadowing opportunities to support their education and employment goals
• Recruit youth from Face to Face and the community to participate in Face to Face’s internship program
• Collaborate with other Face to Face staff and community organizations to provide wraparound support for youth
• Engage with youth in a meaningful and respectful manner while assisting them with various resources and support
• Respond to crises and de-escalate situations in a calm and professional manner
• Collect and record appropriate data and complete appropriate paperwork in a timely manner
• Provides all services guided by the evidence-based principles for helping youth overcome homelessness ; and
• Perform other duties as assigned.

QUALIFICATIONS:

• High School degree or equivalent required
• B.A. in social services or equivalent education preferred; experience in lieu of degree considered
• Minimum of 2 years’ experience working with the homeless or at risk youth
• Experience with a positive youth development and harm reduction approach
• Demonstrated ability to work and communicate effectively with people of diverse ethnic, economic, racial and cultural backgrounds.
• Ability to work independently, exercising good judgment in involving others when necessary
• Ability to work with computers and comfortable teaching basic computer skills
• Good crisis management skills and the ability to navigate stressful situations well
• Excellent interpersonal and communication skills, including in a training setting
• Valid driver’s license and current automobile insurance required

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Face to Face we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• Ability to perform the duties outlined in the job description.
• Ability to perform duties and responsibilities typical of an office environment
• Safely lift and carry objects weighing up to 50 pounds
• Able to be flexible, work under stress and to respond to emergencies/crises
• Valid driver's license, insurance, and ability to drive in all MN driving conditions

Appropriate accommodations for physical demands will be made for individuals with disabilities.

PAY & BENEFITS:

The pay rate for this position is between $25 and $26.50 per hour, based on qualifications. Face to Face offers benefits which include health, dental, short-term disability, long-term disability, life insurance, 403b account (3% employer match) as well as 23 days of PTO and 11 paid holidays.

Face to Face is an Affirmative Action/Equal Opportunity Employer . Diverse groups, including persons of color, people with disabilities, and the LGBTQ community are encouraged to apply. Former clients are also encouraged to apply.

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